Built for teams that live on the phone
Trucking companies and freight brokers first, then any team that spends the day calling and texting. Calls, texts, chat and notes stay in one app. Find your fit below.
Made for logistics, from the dispatch desk to carrier sales
Most of the teams on Vylo move freight. Carriers and brokers across the US run dispatch, carrier sales and customer service from the phone all day, and that is the day the app is built around. Insurance, financing and real estate offices work the same way, and it fits them too.
Trucking companies
Dispatch calls shippers and receivers, texts drivers from the company number, and keeps the shift handoff in a pinned chat. Oly writes up every call, so a load's status is never stuck in someone's head.
- Driver texts and photos on the office line, shared across dispatch
- Calls tagged by topic: dock appointment, load status, detention
- Separate companies, numbers and roles under one account
Freight brokers
Carrier sales and customer calls are recorded, transcribed and summarized, and the text thread with the carrier sits next to them. Every rep sees the same history, so nothing falls apart when someone steps away.
- Read what was agreed on a rate call instead of arguing from memory
- One shared inbox for calls, texts and voicemails
- Managers listen in or whisper on a new rep's call
Insurance companies
Claims, renewals and quote requests come in by phone and text. The call is recorded, Oly writes the summary, and the thread sits on the policyholder's timeline.
- A transcript to go back to on any claim call
- Photos of documents by MMS, in the same thread
- Tasks and calendar reminders for renewals
Financing
Every call and text with an applicant on one timeline, with Oly's notes on each call. A file never stalls because the one person who knew the details is out.
- One timeline per applicant
- Shared inbox so the desk is always covered
- Managers listen in or whisper on a new officer's call
Real estate
The office number on every agent's phone and laptop. Listing calls, showing texts and voicemails stay on the lead's timeline, and Oly writes the notes.
- Calls and texts from the brokerage number, on mobile
- Showings on the calendar with Google sync
- Brokerage and property management under one login
One app for the team doing the talking
Sales
Dial prospects, follow up by text, and keep every conversation in one place. Oly writes up your calls so you can stay on the phone.
- Click-to-call with recording on by default
- SMS follow-ups in the same thread
- Oly's summary and tags on every call
Support
Take inbound calls, work from a shared inbox, and route conversations to the right person. Voicemails arrive with a transcript so nothing waits.
- Shared inbox for calls, texts and voicemails
- Route callers with a visual call flow
- Voicemail transcripts you can scan
Operations & IT
Manage numbers, give people access, and see how the team is doing from one place. Nothing to install on desks and no hardware to maintain.
- Assign numbers and access in minutes
- Multiple numbers routed to the right teams
- Analytics across the whole team
Recruiting
Call and text candidates from the same app and let Oly write up each conversation. Every touch with a person sits on one timeline.
- Calls and texts on one candidate timeline
- Oly's summary on every screening call
- Text confirmations without leaving the app
From a one-person business to a group of them
Solo & founders
A business number, two-way texting and call notes in one place, and cheap to start. Turn on the heavier features only when you grow into them.
- One number for calls and SMS
- Oly writes your notes
- Start on Starter, grow when you do
Growing teams
When more than one person answers customers, things get missed. A shared inbox, call routing, recordings and analytics keep it from slipping.
- One inbox the whole team can see
- Route calls to the right person
- Analytics to staff and coach with real numbers
Multiple companies
Run more than one business from a single account, with separate numbers, departments and roles for each, instead of logging in and out.
- A dedicated number per company
- Departments configured per company
- Role-based access to keep brands apart
Try Vylo free for 7 days
Calls, SMS, email, team chat and AI call notes in one app.