Privacy Policy
Last updated: March 31, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, make a purchase, or contact us for support. This may include your name, email address, phone number, billing information, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information. All data is encrypted in transit and at rest using AES-256 encryption.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting our support team.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
9. Contact Us
If you have any questions about this privacy policy, please contact us at privacy@vylo.com.