Terms & Conditions
Last updated: March 31, 2026
1. Acceptance of Terms
By accessing and using Vylo's services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Description of Service
Vylo provides a unified communications platform including VoIP calls, messaging, video meetings, AI-powered analytics, and related services. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Transmit any harmful, threatening, or abusive content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service or servers
- Use the service to make unsolicited calls or messages (spam)
5. Payment Terms
Paid plans are billed in advance on a monthly or annual basis. Refunds are handled on a case-by-case basis. All fees are exclusive of taxes unless stated otherwise.
6. Intellectual Property
All content, features, and functionality of Vylo are owned by Vylo, Inc. and are protected by international copyright, trademark, and other intellectual property laws.
7. Limitation of Liability
Vylo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
8. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the service will immediately cease.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
10. Contact
Questions about these terms? Contact us at legal@vylo.com.