Dispatch, drivers and customers on one phone system
Calls with shippers and receivers, texts with drivers and the dispatch chat, all in one app the whole office shares. Oly writes up every call, so a load's status is never stuck in someone's head.
Text drivers from the office line
Check calls and driver texts go out from the company number, not a dispatcher's cell phone. When someone is off, the next person picks up the thread with the whole history in front of them.
Oly writes up the call
Calls with a shipper, receiver or driver can be recorded and transcribed. Oly adds a short summary and tags such as dock appointment, load status or detention, so you can find the call later.
A dispatch channel that sticks
Team chat with channels for dispatch, safety and billing. Pin the message that matters tonight and share a call or a driver's text straight into the channel.
Every load conversation in one call log
The call log shows who called whom, which number it came in on and what it was about, with Oly's tags on every recorded call. Filter down to missed calls or voicemails and you have the morning callback list in front of you.
- Calls tagged by topic, from dock appointments to rate talks
- Missed calls and voicemails filtered in one click
- Recording and transcription set per number
Drivers text the company, not a personal cell
A driver texts that the check engine light came on near 80/94. The dispatcher on shift answers from the company number, and whoever covers nights sees the same thread. A photo of the BOL or a scale ticket comes through as MMS.
- Two-way SMS and MMS from your business numbers
- Threads shared across dispatch, not trapped on one phone
- 10DLC registration handled in settings so texts deliver
The voicemail that tells you which load it's about
Open a contact and the full history is there: calls, texts, voicemails and what Oly wrote about each one. A missed call from a receiver arrives as a voicemail with a transcript and a summary, so the callback starts with context.
- One timeline per shipper, receiver, driver or vendor
- Voicemail transcript and summary, no replaying
- Notes anyone in the office can read
Dispatch chat with the pin on top
Channels for dispatch, safety, maintenance and billing, plus direct messages. Pin tonight's update, share a call recording or a driver's text into the channel, and hand off the shift without a phone call.
- Pinned messages and pinned rooms
- Share calls and texts into a channel
- Video meetings from the same window
One account for the dry van side and the reefer side
Run more than one entity from a single login, each with its own numbers, departments and roles. Add a number in the app or port the one your customers already know, then assign it to the people who answer it.
- Multiple companies under one account
- Numbers per company, assigned to the right people
- Port existing numbers or add new local ones
Frequently asked questions
Common questions about dispatch, drivers and customers on one phone system
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Calls, SMS, email, team chat and AI call notes in one app.