Features

Everything a business phone should do

Calls, texts, email, team chat, tasks and a calendar in one window, with Oly writing the notes after every call. Here is the whole app, feature by feature.

Vylo call list with a recorded call, its transcript and Oly's summary
Everything Vylo does

One app for every conversation your business has

Calls, call flows, AI notes, texts, email, team chat, tasks and a calendar in a single window. Here is what you get from day one.

Business calling

A real phone system, in the same window

Place and answer calls on your own numbers from desktop and mobile, with the controls you expect from a business line.

Inbound & outbound calls

Make and take business calls on your own numbers, from any device you sign in on.

Built-in dial pad

A full keypad for dialing any number without leaving the app.

Live call controls

Mute, put on hold or transfer to a teammate while you are on the call.

Call recording

Answered calls are recorded and ready to play back from the conversation.

Call flows

Draw the call flow, no code

Map out exactly where each call goes. Greet callers with a voice menu, send them to the right team, or fall back to voicemail after hours. Drag the steps into place and it goes live on your number.

  • Voice menus that route by what the caller picks
  • Business-hours and after-hours paths
  • Voicemail with an automatic transcript
Incoming callOn any of your numbers
Voice menu“1 Sales · 2 Support · 3 Billing”
Ring the right team
Forward to a mobile
Voicemail, with a transcript
AI by Oly

Oly handles the busywork

Oly Agents take the calls you hand them, and the notes write themselves on the rest, so your team spends its time on the conversations that need a person.

An agent that answers your number

Write the instructions, add a Voice agent step to the call flow, and Oly picks up and talks to the caller.

Answered by Oly Agent
Oly AgentThanks for calling Prairie State Freight. How can I help?
CallerI need to move my dock appointment to Thursday.
Oly AgentSure, I can do that. What's the load number?
Messaging & team chat

Texts and team chat, next to your calls

Customer texts and internal team chat live in the same app, so nobody jumps between three windows to keep up.

A text, a recorded call, a photo and the reply, all in one conversation with the same contact

SMS & MMS

Text and send photos from the same number you call on, with replies landing in the same thread.

Unified inbox

Calls and texts with a contact sit together in one conversation.

Channels & direct messages

The team talks in channels and DMs without leaving for a separate chat app.

Video meetings

Start a video meeting in its own window straight from a chat or a contact.

Email, tasks & calendar

The rest of the workday, in the same window

Mail, the to-do list, the calendar and a live view of the team sit beside your calls, so nothing about a customer lives in a separate tab.

Email

Connect Google, Microsoft 365 or IMAP and read, reply and send from Vylo.

Tasks

Boards with priorities, due dates and assignees. Create a task from any conversation.

Calendar

Day, week and month views, reminders in the app and Google Calendar sync.

Live call monitoring

See who is on a call, listen in, whisper to a teammate or read live subtitles.

And the rest

Plus everything that keeps a team running

Contacts directoryContact timelineGoogle Calendar syncSign in with Google or ApplePinned messages & roomsCall analyticsBusiness hours routingCommand paletteMultiple companiesLive waveform on calls

Every feature, by plan

This is the whole app, line by line. Hover any feature for what it does.

Starter

$15 per user / mo

Start free trial

Calls

Inbound & outbound calls✓
Dial pad✓
Live call controls✓
Call history✓
Call recording-
Live call monitoring-
Live subtitles-
Call transcription-

Call flows & routing

Visual call flow builder-
Voice menus (IVR)-
Business-hours routing-
Voicemail✓

Messaging & inbox

SMS & MMS✓
Email-
Unified inbox✓
Conversation notes✓

Oly, the built-in assistant

Oly Agents-
Call summaries-
Searchable transcripts-
Topic tagging-

Team chat & meetings

Channels & direct messages✓
Reactions & forwarding✓
Pinned messages & rooms✓
Share calls & texts to chat✓
File attachments✓
Video meetings-

Contacts

Contact directory✓
Tags & grouping✓
Contact timeline-

Workspace & admin

Phone numbers in one appUp to 3
Team members5
Departments-
Role-based access-
Multiple companies-
Blacklist-
Calendar✓
Tasks-
Call analytics-
Command palette✓

Apps

macOS, Windows & Linux✓
iOS & Android✓
Sign in with Google or Apple✓
Dark mode✓
SupportEmail

Business

$30 per user / mo

Start free trial

Calls

Inbound & outbound calls✓
Dial pad✓
Live call controls✓
Call history✓
Call recording✓
Live call monitoring✓
Live subtitles✓
Call transcription✓

Call flows & routing

Visual call flow builder✓
Voice menus (IVR)✓
Business-hours routing✓
Voicemail✓

Messaging & inbox

SMS & MMS✓
Email✓
Unified inbox✓
Conversation notes✓

Oly, the built-in assistant

Oly Agents✓
Call summaries✓
Searchable transcripts✓
Topic tagging-

Team chat & meetings

Channels & direct messages✓
Reactions & forwarding✓
Pinned messages & rooms✓
Share calls & texts to chat✓
File attachments✓
Video meetings✓

Contacts

Contact directory✓
Tags & grouping✓
Contact timeline✓

Workspace & admin

Phone numbers in one appUp to 20
Team membersUnlimited
Departments✓
Role-based access✓
Multiple companies-
Blacklist✓
Calendar✓
Tasks✓
Call analytics✓
Command palette✓

Apps

macOS, Windows & Linux✓
iOS & Android✓
Sign in with Google or Apple✓
Dark mode✓
SupportLive chat

Enterprise

Talk to sales

Talk to sales

Calls

Inbound & outbound calls✓
Dial pad✓
Live call controls✓
Call history✓
Call recording✓
Live call monitoring✓
Live subtitles✓
Call transcription✓

Call flows & routing

Visual call flow builder✓
Voice menus (IVR)✓
Business-hours routing✓
Voicemail✓

Messaging & inbox

SMS & MMS✓
Email✓
Unified inbox✓
Conversation notes✓

Oly, the built-in assistant

Oly Agents✓
Call summaries✓
Searchable transcripts✓
Topic tagging✓

Team chat & meetings

Channels & direct messages✓
Reactions & forwarding✓
Pinned messages & rooms✓
Share calls & texts to chat✓
File attachments✓
Video meetings✓

Contacts

Contact directory✓
Tags & grouping✓
Contact timeline✓

Workspace & admin

Phone numbers in one appUnlimited
Team membersUnlimited
Departments✓
Role-based access✓
Multiple companies✓
Blacklist✓
Calendar✓
Tasks✓
Call analytics✓
Command palette✓

Apps

macOS, Windows & Linux✓
iOS & Android✓
Sign in with Google or Apple✓
Dark mode✓
SupportPriority

Calling and SMS usage is billed separately based on destination.

FAQ

Frequently Asked Questions

Get answers to common questions here

Try Vylo free for 7 days

Calls, SMS, email and team chat in one app